Privacy Policy

We highly value and respect the privacy and security of our partners, donors and website visitors. We take reasonable steps to safeguard your information from unauthorized access or use. Your private information ( online and offline ) will not be shared with any third party ( individual or organization ), except if we are processing a request for books ( "ordering" ) for you or other "transaction". We do not sell, rent or lease our mailing list to third parties ( organizations or individuals ) which solicit donations or sell any products.

We receive, collect and store Non-Personal and Personal information that you enter on our website or provide to us in any other way.

This includes the following:

  • Contact Information: Name, Organization / Ministry / Church name, address, phone number, email address
  • Payment / Donation Information: Credit card number, expiration date, billing information, date and amount
  • Shipping Information: Name, Organization / Ministry / Church name, address, phone number, email address
  • Information that you choose to share with us, such as questions, comments, feedback, testimonies and suggestions

When you conduct a transaction on our website, as part of the process, we collect information which you give us, such as your name, address, email address and telephone. Your personal information will be used for the specific reasons stated.

  • To provide and operate the Services
  • To process an order or transaction that you initiated with us
  • To provide our partners, donors and website visitors with ongoing customer assistance and technical support
  • To be able to contact our partners, donors and website visitors with general or personalized service-related notices and messages
  • To create aggregated statistical data and other aggregated and / or inferred Non-Personal Information, which we or our business partners may use to provide and improve our respective services
  • To comply with any applicable laws and regulations

We may contract with third parties ( organizations, businesses and individuals ) to perform certain activities or functions on our behalf. Examples of this may include sending email newsletters, shipping orders, maintaining databases and sending mail. These third parties use your information only to fulfill the task we have contracted with them to perform.

 

We use your information to better understand your requests and needs, and to provide you with better service. Specifically, we use the information you provide us, to help you complete a transaction, communicate with you, and keep you informed and updated you on ministry events, projects and teachings ( books ).

In addition, we collect the Internet Protocol ( IP ) address used to connect your computer or mobile device to the Internet, along with login information, email address, and connection information and "ordering" history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse to or from pages. This may help us diagnose any problems with our servers, administer our site, analyze trends, and gather broad demographic information for aggregate use in order to improve the website. IP addresses are not linked to personally-identifiable information.

 

Our website may use cookies to improve and enhance your online experience with us. Cookies are small pieces of information that some websites transfer to your computer or mobile device for record-keeping purposes. Using cookies makes browsing to the website and and navigating the pages easier by performing various functions. Your browser is probably set to accept cookies. However, if you would prefer not to receive cookies, you can alter the configuration of your browser to refuse cookies. If you choose to have your browser refuse cookies, it is possible that some areas of our site will not function properly when you see them.

 

Our ministry is hosted on the webador.com platform. Webador.com, and its associated business partners, including Stripe.com ( payment processor ) provide us with the online platforms which enable us to offer our teachings and books, and provide services to you. Your data may be stored through their data storage systems, databases and applications, which they store on secure and encrypted servers behind a firewall.

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates and information about our ministry, teachings and books, or as otherwise necessary to contact you to enforce our Terms of Use, applicable laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

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We reserve the right to modify this privacy policy at any time. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and / or disclose it. 

​If you do not want us to process your data anymore, or if you would like to: correct, change or delete any personal information that we have about you, you may send us an email using our online Contact Us form. If you have subscribed to our email list, or received any books in the past, you can choose to be removed from our email list or unsubscribe at any time.